Menttium Matters

Part 2: Transitioning Through Change with Jayne Heggen, Founder of Heggen Business and Management Consulting

This week’s episode features a conversation with Jayne Heggen.  Drawing from her experience as a management consultant who helps companies and leaders transition through change, Jayne highlights the key elements needed to create successful change and employee support. She describes the motivations of the 4 generations in the workplace and offers tips for communicating effectively across an organization. Jayne also reveals the 3 most important skills a new manager must master and identifies 3 books that every leader should read. 

Part 1: The Art of Goal Setting with Jayne Heggen ,Founder of Heggen Business and Management Consulting

In this episode, Consultant and Executive Coach Jayne Heggen shares best practices for aligning your performance goals with your personal goals, core values, and life purpose. This is a crucial step in goal setting that many people overlook. Jayne offers strategic advice for effectively navigating the uncertainty of choosing the best path when you come to a crossroads in your career or life. She also shares her lifelong journey of moving back and forth between being a mentee and a mentor. 

‘Control the controllables’ – what results when we reframe our view of situations, and ourselves; with Nick Snoply, Chief Administrative Officer for American Health Network

In this episode, Nick Snoply shares with us how life challenges resulted in some of his greatest life learnings. There are many nuggets of wisdom offered in this conversation, beginning with a motivational speaker’s equation which has served as a North Star for Nick: 

Event + Response = Outcome.

 

In a time when things can feel out of control, the practice of narrowing our focus to what it is that we can control is both effective and empowering. Self-awareness, and building intentional habits, can positively impact how we view both situations, as well as ourselves. Nick shares many personal examples, including (i) how a self-proclaimed “raging introvert” was able to develop the ability to authentically flex as an extrovert; (ii) how reframing failure into potential opportunity allowed him to broaden his perspective as well as his career success; (iii) and what resulted when he stopped worrying about what others were doing and focused solely on what he was doing.

Part 2: Leading with Confidence and Tips for Navigating Burnout in the Workplace with Deborah Herrera, ICF Certified Executive Coach & Former CFO

In this episode Executive Coach, Deborah Herrera talks about two pressing issues her clients have been dealing with during the past 6 months: confidence and burn-out. She walks us through simple strategies to be more confident in a variety of situations. Deborah describes the signs of burn-out that people often ignore and identifies what you can do to prevent burn-out. She also shares her best practices for influencing and delegating. You will also get to hear Deborah’s “Feedback Formula,” a tried and true 3-step process for giving effective feedback. This episode is filled with actionable advice to help you “Go confidently in the direction of your dreams."

Powerful Questions for Personal and Professional Goal Setting, with Deborah Herrera, ICF Certified Executive Coach & Former CFO

In this episode Executive Coach, Deborah Herrera will walk us through her goal-clarifying questions. These questions are a powerful tool for translating big-picture aspirations for your work and your life into well-defined goals that reflect your vision of success. Deb’s questions will help you:

• define the “why” for achieving a specific goal;
• identify and eliminate roadblocks that are in the way of achieving your goals;
• create time to work on your goals; and
• identify action steps to start working on your goal. 

These questions are a game-changer for personal and professional success!

The MacGyver of Team Solutions with Nabil Raad, Vice President of Data Science at GM Financial

This week’s episode features a conversation with Nabil Raad, a global leader who has successfully built upon the benefits of his multicultural roots. Known as "MacGyver", for his ability to always find a solution, Nabil shares a number of his creative approaches to increase team communication and productivity; including (i) rotating leadership, (ii) harnessing data to provide leaders with a “virtual mirror” of their communication/network, and (iii) contracting with an authored professor to serve as both an SME, and teacher to his team.

Nabil also shares his unique insight into cross-cultural communication, resilience, work/life integration, and the system he developed for himself to ‘build the habit of making habits’. This session provides both perspective and positivity!

Part 2: Normalizing Conversations about Race - Toya Werkheiser, MHR, Director of Marketing Operations, Cigna

This episode with Toya Werkheiser features an open and authentic conversation culled from her broad leadership experience at Cigna. Toya shares a number of personal stories that highlight the powerful impact of ‘normalizing conversations’ - stripping away what has previously been considered taboo subjects. Toya provides her 5-step approach to initiating courageous conversations around the topic of race, and offers her perspective on when it’s appropriate to drive a conversation around a topic. Her examples of speaking for others, and conscious decisions to be vulnerable, are inspiring! 

Intention Creates Opportunities - Toya Werkheiser, MHR, Director of Marketing Operations, Cigna

In this episode, Toya Werkheiser discusses the role intentionality has played in her life and career (hint, she planned ahead for her empty nest phase). Toya sees the current blurring of the boundary between work and life as an opportunity to recognize the reality that we have always brought our whole selves into work. Whether we are dealing with challenges that are personal or are happening in the world, when we intentionally choose to be open with others it allows us to make real connections, and see from other vantage points – and that subsequent diversity of thought benefits both individuals and organizations. She also reframes the “great resignation” as an opportunity for a great reshuffle, providing new perspectives and new career pathways. 

Creating Strong Teams with Krish Ramakrishnan, Vice Preseident, Client Engagement at FICO

In this episode, Krish Ramakrishnan, VP of Client Engagement at FICO, highlights his process for creating a work environment where people think for themselves, freely share ideas and opinions, and collaborate and innovate.  He shares a story about an interaction early in his career that had a profound influence on his leadership style.  He also offers suggestions for effectively addressing conflict when it arises.  He talks about the positive impact of mentoring and reveals his habits for success, advice to young professionals and his favorite quote. 

Part 2: Building a Resilient Career Journey with Dr. Roz Tsai, Vice President of Talent, Learning, & Organizational Effectiveness at Thrivent

In part 2 of our episode on resilience, Dr. Roz Tsai, an expert in the talent development space, discusses how to think about career maps in a world of hybrid work and disruption. She identifies several ways to prioritize career growth to align with one’s values and priorities. Roz outlines the expectations for leaders as they take on more senior roles, and she recommends several great books for dealing with career setbacks. Roz also shares her habits for success, her advice to young professionals, and her favorite quote.